Job Summary

We are seeking an ambitious Chinese-Speaking Travel Sales & Experience Consultant to drive growth across Chinese-speaking markets for our travel division. More than a sales agent, you will act as an experiential storyteller and digital companion - guiding high-value travelers and established operators through a seamless journey fully integrated with Chinaʼs native digital ecosystem (WeChat, Alipay, and Xiaohongshu etc).

Key Responsibilities

1. Sales & B2B Partnerships

• Market Outreach: Identify, engage, and close sales with independent travelers, high-net-worth individuals, and established Chinese outbound travel operators.

• B2B Proposals: Structure and present clear, modular partner tariff kits to operators, highlighting unique local cultural experiences and premium service standards.

• Inquiry Conversion: Convert loose, conversational customer inquiries into highly structured, personalized travel proposals.

2. Digital Ecosystem & Tool Management

• WeChat Operations: Manage all primary client communications professionally via WeChat Work (Enterprise).

• Interactive Itineraries: Utilize and maintain WeChat Mini-Programs to deliver interactive, mobile optimized itineraries directly to clients.

• Frictionless Payments: Coordinate bookings using integrated cashless solutions (Alipay and WeChat Pay dynamic QR setups).

• AI Optimization: Ensure custom pitches and descriptions are structured semantically for easy discovery by Chinese AI travel planning engines.

3. Customer Journey Support & Engagement

• Pre-Trip Discovery: Collaborate with marketing to engage prospects on Xiaohongshu (RED) and Douyin using impactful visual storytelling and authentic traveler journals.

• Digital Concierge: Anchor a dedicated WeChat "Group Concierge" for every active booking (comprising the guest, guide, and operations team) to provide real-time support.

• Proactive Updates: Keep guests informed with real-time digital alerts regarding weather, flights, or route adjustments, pushing alternative solutions instantly.

• Post-Trip Loop: Assist guests in generating shareable media memories and guide them to leave reviews on native platforms like Ctrip/Trip.com and Dianping.

Requirements & Qualifications

• Language Mastery: Native or near-native fluency in Mandarin Chinese (written and spoken) is mandatory. Professional proficiency in English is required for internal coordination.

• Sales Track Record: Minimum 2 years of experience in travel sales, luxury hospitality, or premium client relationship management targeting Chinese clientele.

• Ecosystem Expertise: Deep familiarity with the platforms mentioned above (WeChat ecosystem, payment gateways, and lifestyle/travel search engines).

• Cultural Alignment: A deep appreciation for Nepalʼs cultural heritage and an understanding of the modern Chinese travelerʼs shift toward relaxed pacing and goal-oriented niche experiences (wellness, culture, photography).

• Communication & Drive: Exceptional interpersonal skills to convey unique experiential travel concepts easily. Must be a proactive self-starter who thrives in an agile, entrepreneurial environment.

• Good opportunity to growth

• Good salary package

• Good working Environment