Job Summary

We are looking for a detail-oriented and proactive Sales Support Assistant to provide administrative and operational support to the sales team. The ideal candidate will help ensure smooth day-to-day sales operations, maintain accurate customer and sales records, coordinate with internal departments, and provide excellent service to clients.

Key Responsibilities

• Monitor and track weekly and monthly sales performance and support the achievement of assigned sales targets.

• Maintain and regularly update the database of walk-in customers, inquiries, incoming calls, and sales leads.

• Conduct timely follow-ups with prospective customers and coordinate with Sales Consultants to improve lead conversion.

• Prepare and process sales contracts and related documentation after vehicle bookings are confirmed.

• Maintain strong customer relationships throughout the sales process and ensure effective pre- and post-delivery communication.

• Provide customers with regular updates regarding vehicle booking, allocation, delivery status, and other relevant information.

• Coordinate with the Sales Manager, Sales Consultants, and relevant departments for vehicle allocation, discounts, order processing, and delivery arrangements.

• Ensure all vehicle delivery procedures, terms, and conditions are properly completed and followed.

• Coordinate with the Logistics Department to ensure timely vehicle delivery and verify insurance-related requirements.

• Coordinate vehicle registration and ownership transfer processes with the relevant government authorities and financial institutions.

• Ensure all required delivery documents, including invoices, bill books, free service coupons, and other relevant documents, are properly handed over to customers.

• Verify and maintain complete customer vehicle records and ensure all required documents are prepared according to company standards.

• Prepare allotment letters and coordinate with banks and relevant representatives for loan processing, payment collection, and ownership transfer.

• Follow up with the Accounts Department regarding VAT bill issuance and ensure timely completion of payment and documentation processes.

• Provide regular updates and reports to the Sales Manager and Sales Consultants regarding bookings, sales, vehicle stock, deliveries, customer status, and other sales-related activities; additionally, provide support in handling customer inquiries and vehicle delivery activities when required.

• Competitive Salary

• SSF

• Insurance

• Learning Environment