Job Summary

We are seeking a detail-oriented and organized Sales Coordinator to support our sales team and ensure efficient day-to-day sales operations. The Sales Coordinator will manage customer inquiries, process orders, prepare sales reports, coordinate with internal departments, and assist in achieving sales targets through effective administrative and operational support.

Key Responsibilities

• Take ownership of building, maintaining, and expanding customer relationships and with other key stakeholders, ensuring high customer satisfaction.

• Develop and expand business in the related account to continuously generate revenue and enhance the profitability of the company.

• Sales operation of the account by creating business opportunities, delivering E2E and Lead-to-Cash

• Exceed the KPI given for the account.

• Handle marketing promotion activities, e.g., connecting presentations, organizing business activities, and supporting brand building, and maintaining the level of customer satisfaction.

• Resolve the business-related issues, suitable solution resolution and coordination with the Customer till closure.

• Collect and understand Market information analysis, and reporting to the Management.

• Support and coordinate with different internal departments, e.g., marketing, project, etc. teams to make the solution acceptable to the customer.

• Government Bidding process, contract negotiation, project implementation, and commercial collection.

• Customer issue resolution and coordination till closure.

• Customer/Competitor/Market information, analysis, and reporting.

• Provide essential administrative and operational support to the sales team and maintain customer relationships.

• Act as a liaison between customers and the sales team, responding to inquiries, resolving issues, and ensuring a high level of customer satisfaction through effective communication and problem-solving.

• Generate and maintain sales reports, including sales forecasts, pipeline analysis, and performance metrics.

• Use data analysis to provide insights to the sales team and management for informed decision-making.

• Competitive Compensation: Attractive salary packages as per the company policy

• Comprehensive Benefits: All benefits under the Social Security Fund, Paid Leave, and Leave Encashment Facility

• Work-Life Balance: Enjoy a 5-day work week (9 am – 5:30 pm with one hour break)

• International Work Environment: We are a subsidiary of a global company, ZTE Corporation (China)