Job Summary

The Receptionist is responsible for managing the organization’s front desk, welcoming visitors, handling telephone calls and correspondence, and providing administrative support. The role requires excellent communication, customer-service, organization and interpersonal skills to ensure a professional and welcoming environment.

Key Responsibilities

• Welcome and greet visitors, clients, and guests professionally.

• Manage the reception/front desk and ensure a clean and organized reception area.

• Answer, screen, and transfer incoming telephone calls appropriately.

• Receive and respond to visitors' inquiries and provide accurate information.

• Maintain visitor records and issue visitor passes where required.

• Receive, sort, and distribute incoming and outgoing mail, documents, and courier items.

• Schedule and coordinate appointments and meetings.

• Maintain meeting room and reception schedules.

• Handle general correspondence, emails, and routine administrative communications.

• Maintain contact lists, directories, and other reception-related records.

• Provide basic administrative and clerical support to management and staff.

• Assist with photocopying, scanning, printing, filing, and document preparation.

• Coordinate with security, administration, housekeeping, and other departments when necessary.

• Maintain confidentiality of organizational and client information.

• Monitor office supplies and inform the concerned department when replenishment is required.

• Support the organization in maintaining professional customer service standards.

• Perform other duties and administrative tasks assigned by the supervisor.

Required Qualifications

• Minimum Bachelor’s degree or equivalent qualification in Management, Business Administration, Hospitality, or a related field.

• Previous experience in reception, front-office, customer service, or administrative support is preferred.

• Good Salary Package

• Good Working Environment