Job Summary

We are seeking a friendly, professional, and responsible Receptionist to join our team. The successful candidate will be the first point of contact for guests and will play a key role in ensuring excellent customer service and smooth front desk operations.

Key Responsibilities

• Handle guest check-in and check-out procedures efficiently and accurately.

• Manage room bookings, reservations, and related inquiries.

• Answer and direct phone calls in a professional manner.

• Respond to guest inquiries, requests, and complaints promptly.

• Prepare and process guest bills, payments, and receipts.

• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.

• Maintain accurate guest records and reservation information.

• Provide exceptional customer service and create a welcoming environment for guests.

• Friendly working environment,

• Food and accommodation facility,

• Practical learning, growth opportunity,

• Competitive salary based on skills and experience, and long-term job opportunity for hardworking candidates