A Hotel Receptionist is the first point of contact for guests, responsible for providing excellent customer service and ensuring a smooth check-in and check-out experience.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner

• Manage check-in and check-out procedures efficiently

• Handle room reservations, bookings, and cancellations

• Answer phone calls, emails, and guest inquiries

• Provide information about hotel services, facilities, and local attractions

• Process payments, issue bills, and maintain accurate records

• Coordinate with housekeeping and maintenance staff to ensure room readiness

• Resolve guest complaints and escalate issues when necessary

• Maintain a clean and organized front desk area

Required Qualifications

• Strong communication and interpersonal skills

• Good organizational and multitasking abilities

• Basic computer knowledge (MS Office, email, etc.)

• Professional appearance and attitude

• +2 or above level in education. Freshers can also apply.

• Competitive salary

• Duty meals provided

• Uniform provided

• Friendly working environment

• Training and Career growth opportunities

• paid leave as per company policy