Job Summary

Pathao is seeking a detail-oriented and proactive Hub Associate to support daily logistics, parcel management, cash reconciliation, rider coordination, and administrative operations at its Pokhara hub. The ideal candidate should have strong communication and organizational skills and be familiar with Pokhara city.

Key Responsibilities

• Receive parcels from the Kathmandu hub and maintain accurate system records.

• Assist in assigning daily delivery tasks to agents under the supervision of the Hub In-Charge.

• Track and reconcile Cash on Delivery (COD) collections and prepare bank deposits.

• Coordinate with delivery riders and support new rider onboarding.

• Communicate with transportation companies regarding return shipments.

• Maintain office documents, reports, and administrative records.

• Provide walk-in support to riders and resolve operational issues.

• Ensure smooth and efficient daily hub operations.

Qualifications and Requirements

• Pursuing or completed a Bachelor's degree in Management, Business Administration, Marketing, or a related field.

• Strong communication, negotiation, and coordination skills.

• Basic proficiency in MS Office, Google Sheets, email, and internet applications.

• Ability to work independently and manage multiple tasks efficiently.

• Must possess a valid two-wheeler driving license.

• Good knowledge of Pokhara city and local routes.

• Local candidates from Pokhara are preferred.

• Salary

• Insurance

• Other company benefits