Job Summary

The Front Desk Officer is responsible for managing the reception area, welcoming visitors, handling incoming calls, providing administrative support, and ensuring smooth day-to-day front office operations. The role requires excellent communication, organizational, and customer service skills.

Key Responsibilities

• Greet and assist visitors, clients, and guests in a professional manner.

• Answer, screen, and direct incoming phone calls.

• Manage appointments, meetings, and conference room bookings.

• Handle incoming and outgoing mail, courier services, and deliveries.

• Maintain visitor records and issue visitor passes when required.

• Respond to inquiries and provide accurate information to customers and staff.

• Maintain a clean, organized, and professional reception area.

• Support administrative tasks such as filing, data entry, photocopying, and document management.

• Coordinate with various departments to facilitate smooth communication.

• Monitor office supplies and place orders when necessary.

• Assist in preparing reports, correspondence, and other office documents.

• Ensure compliance with company policies and security procedures.

Required Qualifications

• High school diploma, diploma, or bachelor's degree in any relevant field.

• Previous experience in a receptionist, front desk, or customer service role preferred.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Good Salary Package

• Opportunity to Growth