Job Summary

Manage international sales and export operations, develop new markets, maintain client relationships, handle export documentation, and ensure timely shipments while achieving business targets.

Key Responsibilities

1. International Business Development
•    Develop and implement export sales strategies aligned with company objectives.
•    Identify and develop new international markets, distributors, importers, wholesalers, and retail customers.

2. Sales & Business Targets

•    Achieve monthly, quarterly, and annual export sales and profitability targets.
•    Prepare country-wise and customer-wise sales plans and forecasts.
•    Monitor sales performance and take corrective actions where required.

3. Distributor & Customer Management
•    Appoint and manage distributors, agents, importers, and key accounts in international markets.
•    Monitor distributor performance against agreed targets.
•    Develop joint business plans and promotional activities with distributors.
•    Resolve customer complaints and ensure high levels of customer satisfaction.

4. Export Operations & Logistics
•    Manage the complete export order cycle from purchase order to shipment and payment collection.
•    Coordinate with production, planning, warehouse, quality, finance, logistics, and documentation teams.

5. Pricing & Commercial Management
•    Prepare export pricing based on product cost, freight, duties, taxes, margins, and market conditions.
•    Monitor international commodity, freight, and currency movements where relevant.
•    Review profitability by country, customer, product, and shipment.

6. Product & Market Development
•    Identify products suitable for different international markets.
•    Work with Marketing and Product Development teams on market-specific products, packaging, labeling, and promotional requirements.
•    Gather market feedback and communicate customer requirements to internal teams.
•    Identify opportunities for new SKUs, private-label products, and customized products.

Key Performance Indicators (KPIs)

•    Export sales revenue
•    Export gross margin/profitability
•    Achievement of annual export targets
•    New countries/markets developed
•    Number of new distributors/customers acquired
•    Customer retention and repeat orders

Required Qualifications

•    Bachelor's degree in Business Administration, International Business, Marketing, Supply Chain, or a related field.
•    MBA/PGDM in International Business, Marketing, or related discipline is preferred.
•    5–10 years of relevant experience in FMCG exports, international sales, or international business.
•    Strong knowledge of export documentation, logistics, and international trade practices.
•    Experience dealing with overseas distributors/importers and international customers.

• Competitive salary + SSF + performance-based Incentives/bonuses

• Festival Bonus, Mobile & Travel Allowance

• Supportive, career-focused workplace culture