Job Summary:

We are looking for a friendly, patient, and customer-focused Female Customer Care Representative to handle customer inquiries, resolve complaints, and ensure a positive customer experience. The ideal candidate should have excellent communication skills and a problem-solving attitude.

Key Responsibilities:

• Handle customer inquiries via phone, email, chat, or in person

• Provide accurate information about products and services

• Resolve customer complaints efficiently and professionally

• Maintain records of customer interactions and transactions

• Follow up with customers to ensure satisfaction

• Coordinate with internal teams to solve customer issues

• Promote company services and upsell when appropriate

Required Qualifications:

• Minimum +2 / Bachelor’s degree (preferred)

• Previous experience in customer service is an advantage

• Good Working Environment

• Good Salary Package