Job Summary

The Business Development Officer is responsible for identifying new business opportunities, developing client relationships, generating leads, and supporting revenue growth. The role involves market research, sales development, client engagement, proposal preparation, negotiation, and maintaining strong relationships with existing and prospective customers.

Key Responsibilities

1. Identify and develop new business opportunities, corporate clients, restaurants, cafés, hotels, retailers, and institutional customers.

2. Develop and maintain strong relationships with existing and potential business clients.

3. Generate leads through market visits, networking, referrals, research, and other business development activities.

4. Present Gourmet Bites' products and business solutions to prospective clients and convert leads into customers.

5. Negotiate commercial terms, pricing, and business arrangements within approved company policies.

6. Develop new sales channels, partnerships, and distribution opportunities to expand market reach.

7. Conduct regular market research and monitor competitors, pricing, products, promotions, and customer trends.

8. Prepare sales proposals, quotations, presentations, and business development plans as required.

9. Follow up with prospective clients and ensure timely closure of business opportunities.

10. Coordinate with Operations, Production, Finance, and other departments to ensure smooth execution of client requirements.

11. Monitor sales performance, client accounts, business pipelines, and achievement against targets.

12. Collect customer feedback and identify opportunities to improve products, services, and customer experience.

13. Maintain accurate records of leads, meetings, proposals, follow-ups, and business conversions.

14. Prepare regular business development and sales reports for management.

15. Participate in exhibitions, corporate events, promotional campaigns, and networking activities.

16. Perform other business development and sales-related responsibilities assigned by management.

Required Qualifications

1. Bachelor's degree in Business Administration, Management, Marketing, Sales, Economics, or a related field.

2. MBA or relevant postgraduate qualification is an advantage.

3. Previous experience in business development, sales, marketing, client servicing, or a related field is preferred.

• Allowances & Bonuses: Festival Allowance, travel/fuel allowance, and performance bonuses

• Growth: Increments based on performance evaluation

• Time Off: Comprehensive paid leave package

• Daily Allowance (DA)